🔄 Refund & Cancellation Policy – MS Media Hub
At MS Media Hub, customer satisfaction is our top priority. Please read our Refund and Cancellation Policy carefully before making any purchase.
🔹 Digital Product Policy
All our products are digital downloads (such as software, templates, bundles, PDFs, etc.), and hence, once delivered, they cannot be returned. Due to the nature of digital goods, we do not offer refunds once the product has been downloaded or accessed.
🔹Why We Do Not Offer Refunds
- Digital Product Access: Once a digital product has been accessed or downloaded, it cannot be returned.
- Immediate Value Delivery: Our products and services are delivered instantly or give immediate access, ensuring full value is provided upon purchase.
- Fair Pricing: We offer our products and services at highly competitive prices to make them accessible to everyone.
Exceptions
🔹 Refund Eligibility
A refund may be considered under the following conditions:
You did not receive the product after a successful payment.
The product file is completely corrupted or non-functional, and our support team is unable to provide a working version within 3 business days.
The product description was completely misleading or incorrect.
⚠️ Please note: We do not offer refunds for issues like:
You changed your mind after purchase
You do not have the software required to open the files
You misunderstood the product usage
Minor bugs or errors that do not affect core functionality
To request a refund (if eligible), please contact us at:
📧 pintudigitalmarket@gmail.com
📞 Customer Support: 8895595578
📅 Refund requests must be made within 3 days of purchase.
🔹 Order Cancellation
Since all products are delivered instantly or within a short timeframe, order cancellations are not possible once the purchase is completed.
We appreciate your understanding of this policy and your trust in ms media hub
